Unfolding the map...
Trippeaze
Unfolding the map...
Trippeaze
Effective Date: April 26, 2025
This policy covers all bookings made through TrippEaze — Stays, Adventures, Rentals, Events, Travel Packages, and Bond Plan arrangements. Please read the specific section that applies to your booking.
| Cancellation Window | Refund Amount |
|---|---|
| 7 or more days before check-in | 100% refund (excluding platform fee) |
| 3–6 days before check-in | 50% refund |
| Less than 3 days before check-in | No refund |
| No-show (failure to check in) | No refund |
Some hosts may offer stricter or more flexible cancellation policies — these will be clearly stated in the listing and override the defaults above.
Refunds for early check-out are at the host's discretion and are not guaranteed.
| Cancellation Window | Refund Amount |
|---|---|
| 7 or more days before the activity date | 100% refund (excluding platform fee) |
| 3–6 days before the activity date | 50% refund |
| Less than 3 days before the activity date | No refund |
| Host cancels due to weather or safety concerns | 100% full refund |
Adventure activities involve safety preparation and guide arrangements that incur costs close to the activity date, which is why cancellations within 3 days are non-refundable.
You may request a reschedule (subject to host availability) instead of a refund for cancellations made 3–6 days in advance.
| Cancellation Window | Refund Amount |
|---|---|
| 48 or more hours before rental start time | 100% refund (excluding platform fee) |
| 24–47 hours before rental start time | 50% refund |
| Less than 24 hours before rental start time | No refund |
| Early return during rental period | No refund for unused days |
Damage to rented items during the rental period is not covered by this refund policy. Damage claims are handled separately between the traveler and rental provider, with TrippEaze available to mediate.
| Cancellation Window | Refund Amount |
|---|---|
| Event cancelled by the host | 100% full refund |
| Event significantly changed by host (date, venue, format) | 100% full refund |
| Traveler cancels 7+ days before event | 50% refund (host's discretion) |
| Traveler cancels less than 7 days before event | No refund |
Event tickets are generally non-refundable for traveler-initiated cancellations due to the fixed-cost nature of events. Always check the specific refund terms stated in the event listing before booking.
| Cancellation Window | Refund Amount |
|---|---|
| 14 or more days before the package start date | 100% refund (excluding platform fee) |
| 7–13 days before the package start date | 50% refund |
| Less than 7 days before the package start date | No refund |
| Host cancels the package | 100% full refund |
Multi-day packages involve advance procurement of accommodation, transport, and activity bookings. The 14-day notice period ensures hosts can re-allocate resources.
Opportunities (volunteer, job, internship, freelance) do not involve direct monetary transactions through TrippEaze for standard listings. There are no booking fees to refund.
For Bond Plan arrangements involving security deposits, refunds are governed by the Bond Plan terms in our Terms of Use (Section 23):
If your experience significantly differed from what was described in the listing (e.g., wrong accommodation type, dangerous adventure conditions not disclosed, rental item not functioning), you may be eligible for a partial or full refund outside the standard policy windows.
To raise a dispute: contact us within 48 hours of the experience with supporting evidence (photos, messages, receipts). TrippEaze will mediate between you and the host and issue a decision within 5 business days.
TrippEaze's decision in disputes is final, subject to applicable Indian consumer protection law.